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Privacy Policy

Last updated: February 8, 2026

What We Collect

When you use our platform, we collect:

• Account information: Name, email address, and business details you provide during sign-up.
• Conversation data: Messages between your AI agent and your customers, stored to enable the service.
• Usage data: How you interact with the platform (pages visited, features used).

How We Use Your Data

• To provide and improve the AI agent service for your business.
• To generate reports and analytics about your agent's performance.
• To send you notifications about your agent's activity (leads, appointments, reviews).
• To respond to your support requests.

What We Don't Do

• We do not sell your data or your customers' data to third parties.
• We do not use your conversation data to train AI models.
• We do not share personal information with advertisers.

Data Storage & Security

Your data is stored on US-based servers. We use encryption in transit (TLS) and at rest. Access to customer data is restricted to authorized personnel only.

Third-Party Services

We use the following third-party services to operate:

• Google APIs: Calendar integration and sign-in (with your explicit authorization).
• Twilio: SMS and voice messaging delivery.
• Telegram API: Messaging delivery for Telegram-connected agents.
• Stripe: Payment processing (we never store your card details).

Your Rights

You can:

• Request a copy of all data we hold about you or your customers.
• Request deletion of your account and all associated data.
• Export your conversation history at any time.
• Disconnect any integrated services (Google, Telegram, etc.) at any time.

Data Deletion

When you delete your account, we permanently remove all your data within 30 days, including conversation history, agent configurations, and customer information. If you need immediate deletion, contact us.

Facebook / Instagram Data Deletion

If you connected your account via Facebook or Instagram, you can request data deletion by:

• Removing our app from your Facebook App Settings
• Visiting our Data Deletion Status page to confirm deletion
• Emailing us directly at privacy@YOURDOMAIN.com

We will delete all data associated with your Facebook/Instagram account within 30 days of receiving the request. You will receive a confirmation code to track your deletion status.

Cookies

We use essential cookies only — no tracking cookies, no advertising cookies. We use local storage to maintain your session.

Children's Privacy

Our service is intended for business use and is not directed at individuals under 18.

Changes to This Policy

We'll notify you of significant changes via email. Continued use after changes constitutes acceptance.

Contact

Questions about privacy? Email us at privacy@example.com